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Writer's pictureJennifer Lydick Raymer

FAQ's

Updated: Sep 18


Q: I have previous PMU from another artist. Can I still book with you?

A: It depends on how dense your current pigment is and whether any shape correction is needed. Send me a clear, well-lit picture of your brows, and we’ll discuss the best approach for you! You can text me at 775-842-0840. In many cases, we can either refresh your existing work or create a plan for correction.



Q: What is the booking process?

A: For first-time clients, we schedule an initial session and a perfecting session 8-12 weeks after your first procedure. After that, you can refresh your brows every 1-3 years, depending on your needs.

*All bookings require a deposit to hold your appointment.


Q: What if I’m not sure which brow style I need?

A: No worries! When booking through Vagaro, simply select "New Client" or "Returning Client." You don’t need to choose the exact technique before booking. We’ll have a full consultation at your appointment, where we’ll discuss your goals and determine the best style for you.


Q: How long does the appointment take?

A: Each appointment lasts up to 90 minutes, depending on the service.


Q: How should I prepare for my appointment?

A:

-No need to pluck, wax, or trim your brows beforehand. I prefer to see them in their natural state, and I’ll handle the cleanup for you.

- You can come bare-faced or with makeup. Don’t stress—I’ll be cleaning your brows regardless.

- Important: Please discontinue the use of brow growth serums at least 6 months prior to your appointment.

- Avoid alcohol for 24 hours before your appointment. Please don’t arrive hungover—it’s no fun for either of us!

*For more details, check out my blog post "Before Your Appointment."


Q: How long does it take to heal?

A: Aftercare instructions will be provided at your appointment. Healing typically takes 7-10 days, but this can vary from person to person. Your brows may appear darker until fully healed, but they’ll still look beautiful immediately after your session!



Cancellation Policy

Deposits are NONREFUNDABLE.


- Rescheduling (before 48 hours): You may reschedule without losing your deposit if done more than 48 hours prior to your appointment. Your deposit will be applied to your new appointment date.

- Rescheduling (within 48 hours): If you reschedule within 48 hours of your appointment, you will lose your deposit and will need to pay a new non-refundable deposit to rebook.

- Cancellations: If you cancel less than 48 hours before your appointment or fail to show up, you forfeit your deposit entirely.


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